Privacy Policy
At West Solicitors, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage with our services.
Information We Collect
We may collect personal information including:
- Name, email address, telephone number
- Information submitted via contact or enquiry forms
- Technical data such as IP address, browser type, and usage data
- Any information you voluntarily provide when communicating with us
How We Use Your Information
Your information is used to:
- Respond to enquiries and provide legal services
- Communicate important updates or requested information
- Improve our website and services
- Meet legal and regulatory obligations
Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interests (where appropriate)
Data Sharing
We do not sell or trade your personal data. Information may only be shared with:
- Regulatory bodies where legally required
- Professional advisers or service providers under confidentiality obligations
Data Security
We implement appropriate technical and organisational measures to protect your data, including secure systems, encryption, and access controls.
Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes outlined or to meet legal and regulatory requirements.
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details provided on our website.